01368 862033Frequently asked questions
Opening times
The hotel and Restaurant are open to residents everyday we are only from Christmas Day until 2pm on the 3rd January. (Please contact us directly for the latest opening hours for the Grill)
Are you open 24hours
The hotel is not have a night porter we have Duty Manager who sleeps in. So if you are looking to arrive after 11pm please contact us so we can ensure that we are around to welcome you.
Table Reservations?
Table Reservations for lunch and dinner are advised. If you are staying we would still advise booking a table. (We cannot guarantee a table if you have not booked with us)
Is the hotel able to hold a celebration of life or private event?
The grill restaurant is ideal for numbers of up to 50 people and we have "Celebration of life" packages available. We can also look after larger groups in the restaurant. Please contact us for more information.
Dress Code
We don’t operate a dress code, but please leave those muddy boots at the front door….
Children
Children of all ages are welcome. High Chairs are available on Request.
Do you have Children Menus?
Yes we do and if you have a specific requirement please contact us and we will do all we can to help.
Is the hotel Dog friendly?
Yes we are. Dogs are allowed in all the Guest Rooms, Hotel Lobby and Bar. You can dine with your 4 legged friend in the restaurant. A small charge of £10 is simply applied to your account.
Does the hotel have car-parking?
Yes we do around 20 spaces – but there is also parking on the street we are in a Residential Area. (Please note we have 1 accessible space and the car-park is gravel chips)
Does the hotel and Accessible Rooms?
Yes we have two a Superior King/Twin Room with walk in shower or a Classic Double on the ground floor. (Please be aware an mobility scooter may not fit into the room). We also have 4 Ground Floor Classic Rooms.
Do you have Family Rooms?
No not as such – but we can offer a Twin and Double next door to each other or place a Z bed in the room. (Please note the Z bed is not for a teenager or adult)
Do you cater for dietary requirements?
Yes we do and we code our menus to help as well….just let us know in advance and we can prepare a selection of options.
Are you close to the Beach?
Yes – 5 minutes turn right out of our Front Door.
Do you have a lift?
We don’t have lift and our rooms are over 2 floors. We have lower ground floor and two floors in the old house part of the hotel all reached by stairs. We are delighted to offer assist with any luggage
Do you have a Deaf Guard & Hearing Loop?
Yes we do it is at reception and please ask on booking we will place it in your room for your arrival.
Do you offer Room Service?
We offer room-service for breakfast and dinner from our main grill menu.
Do you have WIFI?
Yes we have throughout the hotel.
Are you close to Broxmouth and Dunglass Estates?
Yes, we are the closest hotel in Dunbar to both of these amazing venues
Do you welcome Motorbikes?
We are bike friendly and have off street parking.
Looking for things to do in Dunbar?
Look at this great website it has lots of great ideas with 60 things to do - (Link Below)
https://60thingsdunbar.scot
Our recent awards
2023 Booking.com -Traveler review award
2023 TripAdvisor's Travelers Choice award
2022 Scotch Beef
2022 TripAdvisor's Travelers Choice award
2021 Travelers Choice voted by guests on Tripadvisor for the hotel
2021 Scottish Food Guide
2021 Scottish Beef
2020 Travelers Choice voted by guests on Tripadvisor for the hotel
2020 Travelers Choice voted by guests on Tripadvisor for the 1902 Bar & Grill
2020 Best Bar None Gold Award
2020 Scottish Food Guide
2019 Food and Drink Awards - Highly Commended "Excellent in Customer Service Award"
2019 Best Bar None Gold Award
2019 Scottish Food Guide
2019 Scottish Beef
2018 Scottish Thistle Awards - Finalist Most Hospitable Hotel
2018 Scottish Food Guide
2018 Best Bar None Gold Award (National Finalist Invitation)
2017 HotelsCombined Recognition for Excellence for 2017
2017 Visit Scotland "Taste our Best"
2017 Best Bar None Gold Award (National Finalist)
2017 and 2016 Wedding Venue East Lothian
2016 Travelers Choice - voted by guests on Tripadvisor
2016 Chamber of Commerce Customer Service Award
2016 Best Bar None Gold Award
